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We give you an unconditional money back guarantee. Most offers on the internet are intangible and are not refundable. But we are so confident in our product that we will give you a 90-day money back guarantee. If you are not happy with the Guide for any reason, print out and complete a refund request voucher and mail it to us. (If you purchased the professionally printed Guide, send it back along with the voucher.) If you paid by credit card, we will credit the refund to your credit card account; otherwise you will receive your refund by mail.